Insights on AI, automation, and how small businesses can leverage technology to work smarter.
AI notetakers all converge on the same output — transcript, summary, action items. The interesting question isn't which tool to use, it's what you do with the output. Here are four automations I run for my business, plus the proactive follow-up agent that ties them together.
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Chatbots aren't new, but most small business websites still don't have one — and many that do, do it badly. Here's a practical look at how to add a useful AI chatbot to your site, the trade-offs between hosted SaaS and custom builds, and the security and guardrail issues that actually matter.
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Email is a core part of every business, and AI has made it incredibly easy to automate the repetitive parts. Here are five simple email automations — some to show what's possible, others I actually run for my business.
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